MERRY CHRISTMAS & HAPPY NEW YEAR
From all the team at Burwood Health, we wish all our patients and their whānau a Merry Christmas & Happy New Year.
The staff at Burwood Health will be taking both Friday 27th December 2024 and Friday 3rd January 2025, allowing our team to spend time with their family, as well as to rest and prepare for 2025.
IN A MEDICAL EMERGENCY CALL 111
If you require medical care during the Christmas and New Year period, there are several options available for you:
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PRACTICE PLUS – Virtual Clinician appointment
Book an appointment via the website link https://practiceplus.nz/
AVAILABILITY:
Weekdays: 9am – 10pm
Weekends / Public Holidays: 8am – 8pm
CONTACT:
PEGASUS 24 HOUR SURGERY – Walk in Urgent Care Clinic
You do not require an appointment to attend the Pegasus 24 Hour Surgery, however, you will be triaged by one of their team
AVAILABILITY:
24 Hours / 7 days per week
CONTACT:
Ph: 03 365 7777
Address: 401 Madras Street, Christchurch Central City, Christchurch 8083
HEALTHLINE – Free over-the-phone health service
You can contact Healthline if you or someone in your family is unwell
AVAILABILITY:
24 Hours / 7 days per week
CONTACT: 0800 611 116
Burwood Health is located opposite Ōruapaeroa (Travis Wetlands) on Mairehau Road and was opened in 2019 to the local community.
Over the past five years, the practice has continued to grow to meet the health needs of the area.
The practice offers a range of services, including:
- Childhood Immunisations
- Adult Immunisations
- Women’s Health Procedures
- Travel Vaccinations
- Diabetes Care
- Procedures and more
Burwood Health currently holds both Foundation Standards and Cornerstone Accreditation, allowing us to be a teaching practice. We now have a GPEP1 Registrar as a part of our team.
Burwood Health also has available a Health Improvement Practitioner and Health Coach to assist patients gain the knowledge and skills to help with a range of health and wellbeing concerns.
The practice is currently offering enrolments to patients who meet the criteria. Please visit our New Patient Information page to find out more about enrolment criteria and doctors who are accepting new enrolments.
Burwood Health is a place of care and accepts people of all backgrounds, whilst ensuring a safe environment for consultations and support.
COMMUNICATING WITH THE PRACTICE
Since the pandemic, the way patients access medical services has changed.
Burwood Health has seen an increase in the number of phone calls that our team receive on a daily basis, however, phone calls are not the only way to communicate with the practice.
There are several ways you can communicate with the practice:
Email:
For non-urgent requests, except for booking or cancelling appointments, patients can email our team on reception@burwoodhealth.co.nz. Please allow up to 3 business days for a response.
Patient Portal:
Burwood Health utilizes Manage My Health as our patient portal, giving patients access to book appointments, request repeat prescriptions and review test results from their cell phone or home computer. If you are not currently registered for Manage My Health email our team or complete an application via this link
Request for Repeat Prescriptions – via our website
Alternatively, if you are requesting a repeat prescription, you can also do this via the website link here
AFTER HOURS APPOINTMENTS
These services are available for people who need medical attention when their regular healthcare providers are unavailable, such as in the evening, on weekends, or during holidays.
There are a number of options available to patients including:
Pegasus 24 Hour
401 Madras Street, Christchurch Central City
Ph: 03 365 7777
Web: https://www.pegasus.health.nz/24-hour-surgery
Practice Plus
Virtual Telehealth Consultations with a Clinical Professional
Ph: 0800 7722 7587
Healthline
Ph: 0800 611 116
